COOKIE POLICY
SONATA PAYMENTS SOLUTIONS FZE
License No. L-4739 | Payment Services Provider | Dubai World Trade Centre (DWTC), Emirate of Dubai, United Arab Emirates
Last updated: 28.08.2026
1. Introduction
1.1. This Cookie Policy explains how SONATA PAYMENTS SOLUTIONS FZE (“Company”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website and application (collectively, the “Platform”), in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other Applicable Law. This Cookie Policy should be read together with our Privacy Policy.
2. What Are Cookies
2.1. Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function efficiently, improve user experience, and provide information to website owners. Similar technologies include web beacons, pixel tags, and local storage objects, which we refer to collectively as “cookies” in this policy.
3. Types of Cookies We Use
| Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary Cookies | Required for the Platform to function, including security, load balancing, session management, and fraud prevention. Cannot be disabled. | No (essential for Service provision) |
| Performance/Analytics Cookies | Collect information on how visitors use the Platform (e.g., pages visited, time spent) to help us improve functionality. | Yes |
| Functionality Cookies | Remember choices made by the user (e.g., language, region) to provide a more personalized experience. | Yes |
| Targeting/Advertising Cookies | Used to deliver relevant advertising and measure the effectiveness of marketing campaigns, including via third-party networks. | Yes |
4. Third-Party Cookies
4.1. We may allow selected third parties, including analytics providers, payment partners, and advertising networks, to place cookies on your device through the Platform. These third parties may combine cookie data with other information they hold about you in accordance with their own privacy policies.
5. Consent Management
5.1. On your first visit to the Platform, you will be presented with a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or customize your preferences by category.
5.2. You may withdraw or amend your consent at any time by accessing the cookie preference settings available on the Platform, or by adjusting your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform.
6. Retention of Cookie Data
6.1. Cookies are retained for varying periods depending on their type and purpose, ranging from the duration of a single browsing session (session cookies) to a defined period of up to 24 months (persistent cookies), after which they expire or are refreshed upon your next visit and renewed consent, as applicable.
7. Your Rights
7.1. As a data subject, you have rights in relation to Personal Data collected via cookies, as further described in our Privacy Policy, including the right to access, correct, restrict, or object to processing, and to withdraw consent at any time.
8. Changes to this Cookie Policy
8.1. We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The updated version will be published on the Platform with a revised “Last updated” date.
9. Contact Us
9.1. For questions about this Cookie Policy, please contact us at:
SONATA PAYMENTS SOLUTIONS FZE
Office 4.07-COW5-135, Sheikh Rashid Tower, Dubai World Trade Centre, Dubai, United Arab Emirates
Email: info@sonatapayment.com